RETURN POLICY:Our policy lasts 30 days after you receive your item. If 30 days have gone by since your item arrived, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Solar generators and lithium batteries are subject to a 15% restocking fee.
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment.
You are responsible for the cost and risk of returning the items to us. You can send the items to the following address:
Cutting Edge Power Attn: Returns
8570 Sienna Springs Blvd, Suite C
Missouri City, TX 77459
We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.