Política de reembolso

Returns (if applicable)

We offer a 60 day return policy.  If you need to return your item, please visit the link at the bottom of this page.

To be eligible for a 100% refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Custom items, custom add-ons and other custom or one-off fees are non-refundable.  Unused items within the 60 day return window may be subject to a 20-30% restocking fee.

Cutting Edge Power will provide up to $75 shipping allowance for small item return shipping.  The customer is responsible for return shipping for items shipped via freight.

To complete your return, we require an order# or proof of purchase.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange your item, please visit the link at the bottom of this page.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

To start a return or exchange, please visit our returns center: http://cepower.returnscenter.com